Returns & Exchanges

At Urban Jungle, we want you to be completely satisfied with your street-style finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If the fit isn't right or you've changed your mind, our simple process ensures you can get back to your style journey quickly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.